Frequently Asked Questions
How soon can I receive a quotation after an inquiry?
All inquiries will be replied to within 24 hours with detailed information.
What is the main difference between your DC Isolator and cheaper alternatives?
Our DC Isolators are IP66 rated and high-quality customized products. For solar systems, quality should be compared before price to ensure long-term safety.
Can I request a sample before placing a bulk order?
Yes, we believe sample orders are the best way to build trust and verify the quality of our DC Isolators.
What is the standard delivery time for orders?
Sample orders typically take 3-7 days. For regular bulk orders, we promise delivery within 15 days.
What is the warranty period for the DC Isolator?
We offer a 2 to 5-year warranty depending on the specific product model and requirements.
Is OEM service available for this product?
Yes, we accept OEM customization to meet specific project or market needs.