Frequently Asked Questions
When can I receive a quotation and detailed information?
All enquiries will be replied to within 24 hours.
What is the difference between your DC Isolator and cheaper alternatives?
Our DC Isolator features an IP66 degree rating and high-quality customization. For solar systems, we recommend prioritizing quality over price to ensure long-term safety.
Can I get a sample before placing a formal order?
Of course! We believe sample orders are the best way to verify quality and build trust.
What is the delivery timeline for urgent needs?
Sample orders typically take 3~7 days. For regular orders, we promise delivery within 15 days.
What is the warranty period for the DC Isolator?
We offer a 2-5 year warranty depending on the specific product model.
Are these switches suitable for outdoor environments?
Yes, with an IP66 rating and a built-in breathing valve to prevent condensation, they are specifically designed for durable outdoor performance.