Frequently Asked Questions
Q1: Why choose our solar mounting and connector products?
We offer competitive products with an experienced engineering team and over 10 years of experience in designing solar PV systems. We provide a one-stop service for all mounting accessories with stable quality and quick delivery.
Q2: What is the Minimum Order Quantity (MOQ)?
One unit is acceptable. For larger quantities or bulk orders, please contact us for detailed wholesale pricing.
Q3: Do you support customized designs or OEM?
Yes, OEM and customized designs are available. Our engineers can design CAD drawings and establish molds according to your specific requirements.
Q4: What are the typical production lead times?
For standard products, delivery usually takes 7 to 10 days. For new or custom designs, lead times are confirmed after engineering review.
Q5: Can I request samples before placing a bulk order?
Certainly. Sample orders are welcome to test and check product quality. For standard roof mounting products, we offer free samples for small quantities.
Q6: What payment terms do you accept?
Commonly we accept T/T (30% deposit and balance before shipment). L/C is also acceptable for qualified orders.