❓ Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a manufacturer, and our factory has been established for over 20 years. This allows us to offer competitive pricing along with the highest quality standards.
2. How does your factory carry out quality control?
Quality Control is a vital link in our production. We emphasize strict testing and processing from start to finish. Every product is fully inspected before packaging for shipment.
3. Can I get samples for checking the quality?
Yes, we provide free samples for quality verification. While customers are responsible for the initial shipping cost, these fees are refunded upon the placement of a formal order.
4. What's your delivery time?
In-stock products can be dispatched the next day. Customized orders typically take 15 days after the deposit is received.
5. What's your payment terms?
We accept TT (30% deposit, and 70% balance payment upon sight of BL copy) or L/C at sight.
6. Is OEM available?
Yes, OEM service is available. You can provide your logo or other design requirements for customization.